FAQs | JerseyEdge
Welcome to the JerseyEdge FAQs page. Here you’ll find quick answers to the most common questions about our custom jerseys, premium apparel, shipping, returns, and customer support.
1. What types of products does JerseyEdge offer?
We specialize in custom jerseys with premium raised printing or embroidered logos. In addition to jerseys, we also offer hoodies, jackets, and more apparel collections in the future.
2. Can I customize my jersey?
Yes! You can personalize your jersey with your name, number, or team details. We use high-quality printing and embroidery techniques to ensure durability and a professional finish.
3. How do I know which size to order?
Each product page includes a detailed size chart to help you choose the perfect fit. If you’re between sizes, we recommend sizing up for extra comfort.
4. What materials are used for your products?
Our jerseys are crafted from breathable, durable, and lightweight fabrics, designed for both comfort and performance. Hoodies and jackets are made from premium cotton blends and high-quality materials for long-lasting wear.
5. How long will it take to receive my order?
Processing time for custom jerseys is typically 3–5 business days. Standard US shipping takes 3–7 business days depending on your location. You’ll receive a tracking number once your order ships.
6. Do you ship internationally?
Currently, we focus on US-based shipping. International shipping may be available in the future. Please contact us at support@jerseyedge.com for updates.
7. Can I return or exchange my order?
Yes, we accept returns and exchanges within 30 days of delivery for non-customized items. For custom jerseys with personalized names or numbers, returns are only accepted if the product is defective or incorrect.
8. How do I contact customer support?
You can reach us by email at support@jerseyedge.com. Our support team is based in Houston, Texas, and available Monday to Friday, 9 AM – 6 PM CST.
9. What makes JerseyEdge different from other apparel stores?
At JerseyEdge, we combine premium materials, advanced printing & embroidery techniques, and exceptional customer service. Our mission is to deliver apparel that reflects your passion, identity, and style.
✨ Still have questions? Don’t hesitate to reach out to us at support@jerseyedge.com. We’re here to make your custom jersey and apparel shopping experience smooth and reliable.